Jobs & Careers
We at Shri Balaji Emporium are always looking for experienced, talented, and fun people who share our passion and goal – bringing the best of Indian-influenced style and brands to the world. If you would like to be involved, please send an email to info@stepnshop.com. Let us know a bit about yourself, why you’d be a good fit, and whether you’re looking for a full-time, part-time, or internship position. These are the currently available positions:
Customer Service Executive
Job Description:
Seeking an experienced customer service executive who has the technical and practical knowledge of customer service/relationship management processes in an online environment. The ideal candidate should be from an online environment (online/superstore) and should be a proven self-starter who understands the nuances of customer service in a retail environment, for several fashion product categories (apparel, footwear, jewellery) The executive should have experience in multiple customer service support channels e.g., inbound/outbound calling, e-mail, web chat, etc. The customer service manager will collaborate with internal teams for a satisfactory user experience.
Fashion Designers
Job Description:
Seeking Young Fashion designers passed out from reputed university institutes with 1 to 7 years of experience in core areas. Good knowledge & work experience on ethnic& western garments related to styling, illustration, Pattern making, ability to create designs using the latest available software, understanding of fabric & its usage knowledge, Candidates with interest in Merchandising, Sourcing & dedicated designing capability are welcome to apply. Excellent knowledge &good speed while working on computers, MS Excel, MS Word needed. Strong verbal & communications skills in English. Having a Pleasing personality with good communication skills as a fashion designer to manage customer expectations. An individual should be Proactive, Creative, target & action-oriented to deliver the given tasks. He/she should have the ability to work independently & as a team player.
Graphic Designers
Job Description:
Seeking graphic designers to manage our online portals, websites, brand promotions, advertising, and marketing materials. The ideal candidate should know all relevant software, Video editing & capable of design with creativity.
Sales & Marketing Executives (Online & Offline)
Job Description:
Fashion designers & Marketing Executives with successful track records & exposure in Sales, Sourcing, Retail/Production Merchandising & Luxury Retail in online and offline mode can apply.
Roles and Responsibilities
- Setting sales goals by connecting with customers f2f and developing sales strategies.
- Researching prospects and generating leads by interacting with customers offline
- Contacting potential and existing customers on the phone, by email, and in person.
- Handling customer questions, inquiries, and complaints.
- Preparing and sending quotes and proposals.
- Managing the sales process through specific software programs.
- Building and maintaining a CRM database.
- Meeting daily, weekly, and monthly sales targets.
- Participating in a sales team meeting
- Knowledge of Clothing, Textile, and Garments are good to have
- Previous experience in selling to wholesalers, Resellers, and Boutiques is an added advantage
Desired Candidate Profile
- Knowledge of Clothing, Textile, and Garments are good to have
- Previous experience in selling to wholesalers, Resellers, and Boutiques is an added advantage
- Good communication skills to engage with the customer needed
- Knowledge of Fashion, Fabric, clothing, and sourcing is good
- Graduate in any subject with good communication skills
- Good working experience in computer and software
E-Commerce Account Executives
Job description:
- We are looking for talented Graduates with e-commerce experience
- Good knowledge of the e-commerce market & hands-on experience is needed
- Good typing speed, working experience in MS Office & good written skills in English
- working knowledge of software like Photoshop, Coral Draw, etc may be needed
- Candidates should have a pleasing personality and can communicate with customers online and offline from India and outside to meet customer requirements and expectations
- Good experience in customer co-ordination, follow-ups, and order management is important
- Candidates with work experience in online fashion Portals will get an advantage
- Fresher may apply with good communication and management skills
Working experience in Amazon in International markets with complete know-how of order and customer management will be preferred
Please send your CV to info@stepnshop.com and you can connect on whatsapp +91 9953498107