1. SHIPPING & DELIVERY POLICY

    We provide worldwide shipping with reputed shipping partners as Standard & priority shipping as selected by the customer. We do not deliver to Incomplete addresses, PO Boxes, military and restricted areas, all naval ports, and Jurong Island.
    We deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly, and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the check-out page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.

    ORDER STATUS & TRACKING

    All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

    Local Deliveries
    There are 2 delivery options available for customer, Standard and Express courier.

    • Standard Courier – IT takes approximately 7– 20 working days to reach you from the time of order.
    • Express& Priority Courier– IT takes approximately 5– 7 working days to reach you from the time of order.


    To serve you better, you may even choose the timing of your deliveries from 9am to 10pm, weekdays or Saturdays, regardless of Standard or Express couriers.
    Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your 6-digit Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.

    International Deliveries
    For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way and may track its status here.

    TAXES, DUTIES & TARIFFS

    For all international orders, you will need to pay for all import taxes, duties, and tariffs (if any) as per your country’s governing laws in order to clear customs.

    Surat Address
    Upper Ground Floor: 716, Golden Plaza Market Near Kinnary Cinema,
    Ring Road, Surat - 395002
    PH: 91 9265419087, 91 7016105523, 0261 – 3567750

    Delhi Address
    107 First Floor, Vardhman Jaypee Plaza, Plot No. 7,
    Sector 4 Main Market, Dwarka, New Delhi 110078
    PH: 91 9558826602, 91 8588818719, 91 8076958181, 011 – 45092909